About the Company
Bell Bank is one of the largest privately owned banks in the nation, and the largest in Fargo, North Dakota. With a strong commitment to community banking, Bell Bank focuses on building lasting relationships with its customers through exceptional service and a wide range of financial solutions. Our ‘Pay It Forward’ program is a cornerstone of our culture, empowering employees to give back to the communities we serve.
Job Description
We are seeking a dedicated and customer-focused Credit Union Member Services Teller to join our community banking team in Fargo. In this role, you will be the face of Bell Bank, providing outstanding service to our valued customers. You will process transactions accurately and efficiently, help customers with their banking needs, and identify opportunities to introduce them to additional Bell Bank services that can help them achieve their financial goals. This is a full-time, Monday-Friday position, perfect for someone who enjoys a consistent schedule and thrives in a supportive team environment focused on community engagement.
Key Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, loan payments, and check cashing.
- Balance cash drawer daily and maintain proper cash levels.
- Identify customer needs and cross-sell appropriate Bell Bank products and services.
- Assist customers with account inquiries, transfers, and other banking service requests.
- Maintain a high level of confidentiality and adhere to all banking regulations and security procedures.
- Provide exceptional customer service, building rapport and trust with every interaction.
- Educate customers on various banking options, including digital and online services.
- Collaborate with team members to achieve branch goals and foster a positive work environment.
Required Skills
- Strong customer service and interpersonal communication skills.
- Excellent cash handling and mathematical abilities.
- High level of accuracy and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Basic computer proficiency and ability to learn new software quickly.
- High school diploma or equivalent.
Preferred Qualifications
- Previous experience in a banking or financial services role.
- Experience handling cash in a retail or customer service setting.
- Associate's degree in business, finance, or a related field.
Perks & Benefits
- Competitive hourly wage and performance incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off (vacation, sick leave, and holidays).
- Employee wellness programs.
- Tuition reimbursement opportunities.
- Employee assistance program (EAP).
- Opportunities for career growth and professional development.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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