Remote Operations Assistant – Full-Time, Equipment Sent to You

🏢 Capita plc📍 Darlington, County Durham, United Kingdom💼 Full-Time💻 Remote🏭 Business Process Outsourcing💰 22000-28000 per year

About the Company

Capita Plc is a leading UK-based professional services and outsourcing company. We deliver innovative solutions across a wide range of sectors, helping clients transform their operations and deliver better outcomes. With a strong commitment to diversity, inclusion, and employee development, we empower our people to thrive in a dynamic and supportive environment. Join us and be part of a team that makes a real difference.

Job Description

We are seeking a highly motivated and detail-oriented Remote Operations Assistant to join our dynamic team. This is a full-time, 100% remote position, and all necessary equipment will be provided and shipped directly to your home. As an Operations Assistant, you will play a crucial role in supporting our daily business operations, ensuring smooth workflows and efficient processes. You will be responsible for a variety of administrative and operational tasks, contributing to the overall success of our projects and client deliverables. The ideal candidate will be proactive, organised, and possess excellent communication skills, with a strong ability to work independently in a remote setting.

Key Responsibilities

  • Provide comprehensive administrative support to various operational teams.
  • Manage and organise digital files, databases, and documentation.
  • Assist with data entry, report generation, and basic analytical tasks.
  • Coordinate schedules, meetings, and communications as required.
  • Monitor operational processes and identify areas for improvement.
  • Support project management activities, including tracking progress and deadlines.
  • Handle incoming inquiries and correspondence, redirecting as necessary.
  • Ensure compliance with company policies and procedures.
  • Collaborate effectively with remote team members and stakeholders.
  • Utilise various software and tools to enhance operational efficiency.

Required Skills

  • Strong organisational and time management skills.
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and manage multiple tasks simultaneously.
  • High level of attention to detail and accuracy.
  • Problem-solving aptitude.
  • Reliable internet connection and a dedicated home workspace.
  • Adaptability and willingness to learn new tools and processes.

Preferred Qualifications

  • Previous experience in an administrative or operations support role (e.g. 6-12 months).
  • Familiarity with project management software (e.g., Asana, Trello).
  • Basic understanding of data analysis and reporting.
  • Experience working in a remote team environment.

Perks & Benefits

  • Competitive annual salary.
  • Full-time, 100% remote work flexibility.
  • All necessary equipment provided (laptop, monitor, headset, etc.).
  • Comprehensive health and wellness benefits.
  • Generous paid time off and holiday allowance.
  • Opportunities for professional development and career growth.
  • Supportive and inclusive company culture.
  • Employee assistance program.
  • Pension scheme.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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