About the Company
The FORUM Conference & Events Center is a premier destination for high-profile social gatherings, corporate events, and vibrant entertainment in Fishers, Indiana. We pride ourselves on delivering exceptional experiences through meticulous service and a sophisticated ambiance. Our team is dedicated to creating memorable moments for every guest, making us a cornerstone of the local high social scene.
Job Description
We are seeking an enthusiastic and reliable Cloakroom Attendant to join our dynamic team for evening shifts. This role is crucial in ensuring a seamless and welcoming experience for our guests attending various events, from galas and weddings to concerts and private parties. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy interacting with a diverse clientele in a high-energy setting, we encourage you to apply.
Key Responsibilities
- Warmly greet guests upon arrival and assist with the check-in and storage of coats, bags, and other personal items.
- Issue unique tags or tickets for stored items and ensure their secure placement in the cloakroom.
- Efficiently retrieve items for guests upon departure, ensuring quick and accurate service.
- Maintain a tidy, organized, and secure cloakroom area throughout the shift.
- Handle guest inquiries and provide directions or information about the venue.
- Assist with other guest service duties as needed during events.
- Adhere to all safety and security protocols.
- Process any lost and found items according to company policy.
Required Skills
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to work efficiently in a fast-paced, high-volume environment
- Professional and friendly demeanor
- Ability to stand for extended periods and lift moderate weights (up to 20 lbs)
Preferred Qualifications
- Previous experience in a customer service or hospitality role
- Familiarity with event venue operations
- Basic knowledge of inventory or ticketing systems
Perks & Benefits
- Flexible evening and weekend shifts
- Opportunity to work in a vibrant and social environment
- Complimentary meals during shifts
- Employee discounts on venue events
- Career growth opportunities within The FORUM network
- Supportive team culture
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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