Dental Receptionist – Professional Practice, 401k

About the Company

Evergreen Dental & Orthodontics is a leading dental practice located in the heart of The Woodlands, dedicated to providing exceptional patient care in a comfortable and friendly environment. We pride ourselves on a patient-centric approach, utilizing state-of-the-art technology and a compassionate team to deliver comprehensive dental solutions, from routine check-ups to advanced orthodontic treatments. Our mission is to foster a healthy, beautiful smile for every patient, supported by a professional and harmonious work culture.

Job Description

We are seeking an enthusiastic and highly organized Dental Receptionist to join our professional team at Evergreen Dental & Orthodontics in The Woodlands, TX. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming experience. This full-time position requires excellent communication skills, a keen eye for detail, and a commitment to maintaining an efficient and supportive office environment. If you are passionate about patient care and thrive in a dynamic dental setting, we encourage you to apply.

Key Responsibilities

• Greet and welcome patients in a warm and professional manner, both in person and over the phone.
• Schedule and confirm patient appointments, manage the appointment book efficiently.
• Verify dental insurance eligibility and benefits, process claims, and handle patient billing.
• Maintain patient records with accuracy and confidentiality, ensuring all necessary forms are completed.
• Answer patient inquiries and provide information regarding services, appointments, and office policies.
• Manage incoming and outgoing correspondence, including emails, faxes, and mail.
• Process payments and maintain accurate financial records.
• Support dental staff with administrative tasks as needed.
• Ensure the reception area is tidy and presentable.

Required Skills

• Minimum of 1 year of experience as a dental receptionist or in a similar administrative role within a healthcare setting.
• Proficiency with dental practice management software (e.g., Dentrix, Open Dental, EagleSoft).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive patient information with discretion and maintain HIPAA compliance.

Preferred Qualifications

• Associate’s degree or equivalent vocational training.
• Familiarity with dental terminology and procedures.
• Experience with insurance claim submission and appeals process.
• CPR certification.

Perks & Benefits

• Competitive hourly wage
• 401k retirement plan with company match
• Medical, dental, and vision insurance options
• Paid time off (PTO) and holidays
• Opportunities for professional development and continuing education
• Positive and supportive work environment
• Employee dental care benefits

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