About the Company
Methodist Hospitals has been dedicated to improving the health of Northwest Indiana for nearly 100 years. With two full-service campuses in Gary and Merrillville, we provide compassionate, quality care to our community. We are committed to fostering a supportive work environment where employees can thrive and make a real difference in patients’ lives.
Job Description
We are seeking a dedicated and organized Medical Center Admin to join our team at Methodist Hospitals. This pivotal role involves providing essential administrative support to ensure the smooth operation of our medical center. You will be the first point of contact for many of our patients and visitors, playing a crucial part in their experience. We offer competitive health benefits to ensure our employees are well cared for.
Key Responsibilities
- Manage front desk operations, including greeting patients and visitors warmly and professionally.
- Schedule and confirm patient appointments, maintaining accurate calendars and records.
- Handle incoming phone calls, direct inquiries, and provide accurate information.
- Process patient registrations, update demographic information, and verify insurance details.
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Assist with medical records management, filing, and data entry.
- Collect co-pays and process payments accurately.
- Order and maintain office supplies, ensuring adequate stock levels.
- Collaborate with medical staff and other departments to ensure seamless patient flow.
- Perform general administrative tasks as required to support the medical center's operations.
Required Skills
- High School Diploma or GED
- Minimum 1 year of administrative or clerical experience, preferably in a healthcare setting
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Strong organizational abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Demonstrated ability to maintain confidentiality
Preferred Qualifications
- Associate's or Bachelor's degree in Healthcare Administration or a related field
- Experience with electronic health record (EHR) systems
- Knowledge of medical terminology and billing procedures
- Bilingual proficiency (English/Spanish)
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans
- Paid time off (PTO) and holidays
- 401(k) retirement plan with company match
- Life and disability insurance
- Employee wellness programs
- Professional development and training opportunities
- Employee assistance program
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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