About the Company
Hilton San Francisco Fisherman’s Wharf is a premier destination for travelers visiting the iconic San Francisco Bay Area. As part of Hilton Worldwide, one of the largest and fastest-growing hospitality companies in the world, we are dedicated to providing exceptional guest experiences through our commitment to quality service, comfortable accommodations, and a welcoming atmosphere. Our team members are the heart of our success, and we pride ourselves on fostering a supportive and dynamic work environment.
Job Description
We are seeking a dedicated and energetic Part-time Baggage Porter to join our weekend team at Hilton San Francisco Fisherman’s Wharf. This role is crucial for ensuring a smooth and welcoming experience for our guests, especially during peak travel times. You will be responsible for handling luggage, assisting guests with check-in/check-out, and providing excellent customer service. This position is ideal for individuals who are passionate about hospitality, enjoy interacting with people, and are available to work weekends.
Key Responsibilities
- Greet guests upon arrival and departure with a friendly and professional demeanor.
- Assist guests with luggage handling, including loading and unloading from vehicles and transporting to/from rooms.
- Provide information and directions to guests regarding hotel facilities, local attractions, and transportation.
- Assist with package deliveries and mail services as needed.
- Maintain a tidy and organized lobby and luggage storage area.
- Operate luggage carts safely and efficiently.
- Collaborate with front desk and valet teams to ensure seamless guest service.
- Adhere to all hotel safety and security procedures.
- Perform other duties as assigned by management to support hotel operations.
Required Skills
- Excellent customer service and interpersonal communication skills.
- Ability to lift and carry heavy luggage (up to 50 lbs) repeatedly.
- Strong physical stamina and ability to stand/walk for extended periods.
- Dependable and punctual, especially for weekend shifts.
- Ability to work effectively in a fast-paced environment.
- Must be authorized to work in the U.S.
Preferred Qualifications
- Previous experience in a hospitality or customer service role.
- Familiarity with the Fisherman's Wharf area and local attractions.
- Fluency in multiple languages is a plus.
Perks & Benefits
- Competitive hourly wage
- Opportunities for tips
- Employee discounts on hotel stays worldwide
- Training and development programs
- Positive and supportive work environment
- Located in a vibrant tourist destination
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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