About the Company
Wagamama is a leading pan-Asian restaurant chain known for its unique take on Japanese ramen, donburi, and curry dishes. We believe in the philosophy of ‘kaizen’ – continuous improvement – not just in our food, but in our team and guest experience. With a vibrant atmosphere and a commitment to fresh, nourishing meals, we create a positive dining experience for all. Join our fast-paced and friendly team in Digbeth, Birmingham, and become part of a global family dedicated to serving delicious food with a smile.
Job Description
Are you passionate about food and creating memorable experiences for guests? Wagamama in Digbeth, Birmingham, is looking for enthusiastic and dedicated Restaurant Crew Members to join our bustling team. This is an exciting opportunity for individuals who thrive in a fast-paced environment and enjoy working collaboratively. We offer weekly payouts, ongoing work, and comprehensive training, making it perfect for those looking to start or grow their career in the hospitality industry. If you’re a team player with a positive attitude, we want to hear from you!
Key Responsibilities
- Greet guests warmly and assist them with seating arrangements.
- Take food and drink orders accurately and efficiently using our POS system.
- Serve food and beverages promptly, ensuring high standards of presentation.
- Handle cash and card transactions, processing payments with precision.
- Maintain cleanliness and hygiene standards in the dining area and kitchen.
- Assist in food preparation as needed, ensuring adherence to recipes and safety guidelines.
- Respond to guest inquiries and address concerns in a professional and friendly manner.
- Collaborate with kitchen staff and other team members to ensure smooth service.
- Adhere to all health and safety regulations.
Required Skills
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Strong attention to detail and a commitment to quality service.
- Positive attitude and a strong work ethic.
- Ability to work flexible hours, including evenings and weekends.
- Basic numeracy skills for handling transactions.
Preferred Qualifications
- Previous experience in a restaurant or customer service role (though not essential as full training is provided).
- Knowledge of food safety and hygiene practices.
- A genuine interest in pan-Asian cuisine.
Perks & Benefits
- Competitive weekly pay and ongoing work opportunities.
- Comprehensive training and development programs.
- Opportunity for career progression within Wagamama.
- Free staff meals during shifts.
- Team discount on food for friends and family.
- A fun, supportive, and diverse working environment.
- Flexible scheduling options.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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