About the Company
Airdrie Transit is dedicated to providing efficient, reliable, and accessible public transportation services to the residents of Airdrie, Alberta. As a vital part of the community, we connect people to their destinations, support local commerce, and contribute to sustainable urban development. We are committed to innovation and leveraging technology to enhance our services and operational efficiency. Join our team and help us drive the future of public transit in Airdrie.
Job Description
We are seeking a highly organized and detail-oriented Teleworking Public Transit Coordinator to join our dynamic team. This is a 100% remote position where you will play a crucial role in the daily coordination and scheduling of our transit operations. You will be responsible for ensuring the smooth flow of services, managing driver assignments, and responding to operational inquiries from a remote setting. All necessary equipment will be provided to ensure you have the tools needed to succeed in this teleworking role. If you have a passion for public service, excellent communication skills, and thrive in a remote work environment, we encourage you to apply.
Key Responsibilities
- Coordinate daily transit routes and schedules, ensuring optimal coverage and efficiency.
- Manage driver assignments, including call-outs and schedule adjustments.
- Monitor transit operations in real-time, responding to delays, detours, and other operational disruptions.
- Communicate effectively with transit operators, dispatchers, and management regarding operational updates.
- Provide exceptional customer service by addressing inquiries related to schedules, routes, and service disruptions.
- Maintain accurate records of operational activities, incidents, and performance data.
- Utilize provided technology and software for scheduling, communication, and data management.
- Assist in the development and implementation of service improvements and operational policies.
- Ensure compliance with all safety regulations and company policies.
- Participate in virtual team meetings and training sessions as required.
Required Skills
- Proven experience in a coordination or administrative role, preferably in transportation or logistics.
- Excellent organizational and time management skills with strong attention to detail.
- Proficiency in using office software (e.g., Microsoft Office Suite) and comfort with new technologies.
- Strong communication skills, both written and verbal, for effective remote collaboration.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Problem-solving abilities and a proactive approach to addressing operational challenges.
- Reliable internet connection and a dedicated home office workspace.
Preferred Qualifications
- Post-secondary education in Business Administration, Logistics, or a related field.
- Previous experience with transit scheduling software or dispatch systems.
- Knowledge of Airdrie's geography and public transit network.
- Ability to adapt quickly to changing priorities and unexpected situations.
Perks & Benefits
- 100% remote work opportunity, promoting work-life balance.
- All necessary equipment provided for your home office setup.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and continuous learning.
- Contribution to a vital public service.
- Supportive and collaborative team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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