About the Company
Merlin Entertainments is a global leader in location-based, family entertainment. As Europe’s number one and the world’s second-largest visitor attraction operator, we bring joy to millions of guests annually through our iconic brands like LEGOLAND, Madame Tussauds, SEA LIFE, and Alton Towers. We are committed to creating magical and memorable experiences, driven by creativity, passion, and a dedication to fun.
Job Description
Are you bursting with energy and have a knack for bringing characters to life? We’re seeking enthusiastic and reliable Theme Park Mascot Handlers to join our vibrant entertainment team in Stratford-upon-Avon. This is a truly fun and engaging role where you will be instrumental in creating unforgettable moments for our guests. You’ll work closely with our beloved costumed characters, ensuring their safety, comfort, and successful interaction with visitors. If you love making people smile, are physically active, and thrive in a dynamic, exciting environment, this is the perfect opportunity for you!
Key Responsibilities
- Escort costumed characters safely and efficiently through the theme park, ensuring smooth transitions between locations.
- Act as a 'spotter' and guide for characters, providing directional cues and assisting with guest interactions.
- Manage crowd control and maintain a safe perimeter around characters, especially during photo opportunities and parades.
- Engage with guests in a friendly and professional manner, enhancing their character experience.
- Assist characters with costume adjustments, hydration, and break management.
- Communicate effectively with other team members, entertainment staff, and park operations.
- Uphold the park's safety and operational standards at all times.
- Embody the spirit of fun and hospitality, contributing to a positive park atmosphere.
Required Skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, high-energy environment
- Strong sense of responsibility and attention to safety
- Physical stamina and ability to be on your feet for extended periods
- Enthusiastic and positive attitude
- Ability to work outdoors in various weather conditions
- Team-oriented mindset
Preferred Qualifications
- Previous experience in a customer service or entertainment role
- Experience working with children or families
- First Aid certification is a plus
Perks & Benefits
- Competitive hourly wage
- Complimentary park admission for you and your family
- Opportunities for career growth and development within Merlin Entertainments
- Employee discounts on merchandise and food
- A vibrant and supportive team environment
- Pension scheme
- Flexible scheduling options
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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