About the Company
Kadlec Regional Medical Center, a proud member of Providence St. Joseph Health, has been serving the Mid-Columbia Basin for over 75 years. We are a leading healthcare provider committed to delivering compassionate, high-quality care to our community. Our team is dedicated to fostering an environment of excellence, respect, and continuous improvement, making a tangible difference in the lives of our patients every day.
Job Description
We are seeking a dedicated and compassionate Senior Support Aide to join our team in Pasco, WA. This vital role involves providing essential non-clinical support to patients, staff, and visitors within our hospital environment. The ideal candidate will be a proactive, organized individual with excellent communication skills, capable of ensuring smooth daily operations without the need for heavy lifting. Your contributions will directly enhance the patient experience and support our clinical teams by maintaining an organized, welcoming, and efficient environment.
Key Responsibilities
- Provide non-clinical assistance to patients, including wayfinding, comfort care (e.g., blanket requests, water), and emotional support.
- Assist clinical staff with administrative tasks, such as organizing patient charts, preparing rooms for admission/discharge, and managing supplies.
- Serve as a primary point of contact for visitor inquiries, directing them appropriately and maintaining a welcoming environment.
- Maintain cleanliness and organization of common areas, waiting rooms, and patient support spaces.
- Facilitate internal communication by delivering messages, documents, and light items between departments.
- Monitor inventory levels of non-medical supplies and submit reorder requests as needed.
- Adhere strictly to all hospital policies, procedures, and privacy regulations (HIPAA).
- Report any patient concerns or facility issues to the appropriate personnel promptly.
- Participate in team meetings and training sessions to enhance service delivery.
Required Skills
- High school diploma or equivalent.
- Minimum of 2 years of experience in a support, administrative, or customer service role, preferably in a healthcare setting.
- Exceptional interpersonal and communication skills (verbal and written).
- Strong organizational abilities and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency with basic computer applications (e.g., Microsoft Office Suite).
- Demonstrated empathy and a patient-centered approach.
Preferred Qualifications
- Previous experience as a hospital aide, volunteer, or similar role.
- Certification in CPR/First Aid (non-clinical).
- Familiarity with medical terminology.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Generous paid time off (PTO) and holiday pay.
- 401(k) retirement plan with company match.
- Tuition reimbursement and professional development opportunities.
- Employee wellness programs and discounts.
- Life insurance and disability coverage.
- Supportive and collaborative work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.