About the Company
FedEx Freight, a subsidiary of FedEx Corp., is a leading provider of less-than-truckload (LTL) freight services. With a vast network and a commitment to operational excellence, we connect businesses across North America, delivering critical goods with speed, reliability, and precision. We pride ourselves on a culture that values teamwork, safety, and continuous improvement, empowering our employees to build successful careers.
Job Description
We are seeking a highly motivated and detail-oriented Junior Freight Dispatcher to join our dynamic team in San Jose, CA. In this team-based environment, you will play a crucial role in coordinating the movement of freight, optimizing routes, and ensuring timely deliveries. This entry-level position is perfect for individuals eager to learn the intricacies of logistics and grow within a world-class organization. You will work closely with senior dispatchers, drivers, and customer service to maintain the highest standards of efficiency and customer satisfaction. Strong communication skills and a proactive approach are essential for success in this fast-paced role.
Key Responsibilities
- Assist senior dispatchers in planning and optimizing daily routes for freight drivers.
- Monitor driver progress and communicate any delays or issues to relevant parties.
- Utilize dispatch software to assign loads, track shipments, and manage schedules.
- Communicate effectively with drivers regarding pickup and delivery instructions.
- Resolve minor operational issues and escalate complex problems to senior staff.
- Maintain accurate logs and records of dispatch activities.
- Ensure compliance with all safety regulations and company policies.
- Provide administrative support to the dispatch team as needed.
Required Skills
- High school diploma or equivalent.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication abilities.
- Basic computer proficiency, including Microsoft Office Suite.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong problem-solving capabilities.
- Ability to learn and adapt to new software and processes quickly.
Preferred Qualifications
- Associate's degree in Logistics, Supply Chain Management, or a related field.
- Prior experience in an office administrative or customer service role.
- Familiarity with geographic areas and mapping tools.
- Understanding of DOT regulations and freight industry terminology.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Tuition reimbursement program.
- Opportunities for career growth and professional development.
- Employee assistance program.
- Access to a strong, supportive team culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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