About the Company
The NSPCC is the UK’s leading children’s charity, dedicated to ending child abuse and neglect. We protect children today and prevent abuse from happening tomorrow. Our work ranges from providing helplines for children and adults to campaigning for changes in the law, running local services, and conducting groundbreaking research. Joining the NSPCC means becoming part of a passionate team committed to making a tangible difference in the lives of vulnerable children.
Job Description
Are you passionate about making a difference in the lives of children and eager to start a rewarding career in child protection? The NSPCC is looking for a dedicated Trainee Child Protection Support Assistant to join our team in Aberdeen. This entry-level position is perfect for individuals who are keen to learn, possess strong administrative skills, and have a compassionate approach. You will play a crucial role in supporting our experienced child protection practitioners, contributing to the vital work of safeguarding children and young people. This is an incredible opportunity to gain hands-on experience, receive comprehensive training, and develop a deep understanding of child protection practices within a supportive and collaborative environment. If you are ready to embark on a career where your efforts truly count, we encourage you to apply.
Key Responsibilities
- Provide administrative and logistical support to Child Protection Practitioners and teams.
- Assist in the preparation of case files, reports, and other essential documentation, ensuring accuracy and confidentiality.
- Manage and organise appointments, meetings, and training sessions for the team.
- Maintain accurate and up-to-date records in our internal systems.
- Support the coordination of services and resources for children and families under guidance.
- Handle incoming communications, including phone calls and emails, with sensitivity and professionalism.
- Participate in team meetings and contribute to a positive and supportive work environment.
- Undertake ongoing training and professional development to enhance knowledge and skills in child protection.
Required Skills
- Excellent organisational and time management skills.
- Strong written and verbal communication abilities.
- Proficiency in standard office software (e.g., Microsoft Office Suite).
- A high degree of empathy, discretion, and confidentiality.
- Ability to work effectively both independently and as part of a team.
- A genuine interest in child welfare and a commitment to the NSPCC's mission.
- Basic administrative experience (can be from volunteer work or other roles).
Preferred Qualifications
- Previous experience or volunteer work in a social care, education, or charity setting.
- Understanding of child protection principles and safeguarding best practices (though full training will be provided).
- Relevant qualifications or coursework in social sciences, psychology, or a related field.
Perks & Benefits
- Comprehensive induction and ongoing professional development training.
- Generous annual leave entitlement (29 days plus bank holidays, pro rata for part-time).
- A supportive and collaborative work environment.
- Pension scheme with employer contributions.
- Employee Assistance Programme (EAP) for health and wellbeing support.
- Opportunity to make a significant positive impact on children's lives.
- Access to internal career development opportunities within a national charity.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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