About the Company
St Albans Elite Martial Arts Academy is a respected and thriving community hub dedicated to teaching traditional and modern martial arts disciplines. For over 15 years, we have provided high-quality instruction, fostering discipline, respect, and physical fitness in a supportive environment. We cater to all ages and skill levels, offering classes in Taekwondo, Karate, and Brazilian Jiu-Jitsu. Our commitment to excellence extends beyond the dojo, aiming to build a stronger community.
Job Description
We are seeking an enthusiastic and organized individual to join our team as an Entry-Level Martial Arts Club Administrator. This part-time position is ideal for someone looking for evening work, providing essential administrative support to ensure the smooth operation of our academy. You will be the friendly face and first point of contact for our members, handling inquiries, managing schedules, and contributing to a positive club atmosphere. No prior experience in martial arts is required, just a willingness to learn and a passion for helping people.
Key Responsibilities
- Greet members and visitors warmly, providing information about classes and programs.
- Manage member registrations, renewals, and payment processing.
- Answer phone calls and emails, responding to inquiries efficiently and professionally.
- Maintain accurate records of attendance, membership details, and club activities.
- Assist with scheduling classes and private lessons, coordinating with instructors.
- Prepare the reception and common areas for evening classes, ensuring cleanliness and organization.
- Help with basic marketing tasks, such as distributing flyers or updating social media posts.
- Support instructors with administrative tasks as needed.
Required Skills
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office, Google Workspace).
- Ability to manage multiple tasks and prioritize effectively.
- A positive attitude and a customer-focused approach.
- Reliable and punctual, with a strong work ethic.
Preferred Qualifications
- Previous experience in a customer service or administrative role.
- Familiarity with scheduling software or CRM systems.
- An interest in martial arts or fitness.
- Ability to work independently and as part of a team.
Perks & Benefits
- Free membership to our martial arts classes for yourself.
- Opportunity for professional development and skill enhancement.
- Work in a positive, energetic, and community-oriented environment.
- Flexible evening hours suitable for students or those seeking supplementary income.
- Supportive team and management.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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