About the Company
Royal Surrey County Hospital NHS Foundation Trust is a leading healthcare provider committed to delivering exceptional patient care across Surrey. We are a values-driven organization, fostering a supportive and inclusive environment for our dedicated staff. Our pediatric department is renowned for its compassionate approach and child-friendly atmosphere, ensuring the best possible experience for our young patients and their families. Join a team where your empathy and hard work truly make a difference.
Job Description
We are seeking a compassionate and dedicated Pediatric Hospital Porter to join our busy team at Royal Surrey County Hospital in Guildford. This vital role involves the safe and efficient transportation of young patients, medical equipment, samples, and supplies within the pediatric department and across the hospital. You will be a friendly and reassuring presence for children and their families, ensuring their comfort and well-being during transfers. Full training will be provided, and we will cover the cost of your Disclosure and Barring Service (DBS) check. If you have a caring nature and a desire to contribute to a positive hospital experience for children, we encourage you to apply.
Key Responsibilities
- Safely transport pediatric patients, including those in beds, wheelchairs, or trolleys, between wards, departments, and diagnostic areas.
- Move medical equipment, laboratory samples, blood products, and supplies efficiently and securely.
- Provide a reassuring and compassionate presence to children and their families during transportation, understanding their unique needs and anxieties.
- Maintain cleanliness and readiness of all transport equipment.
- Adhere to all hospital policies, health and safety regulations, and infection control procedures.
- Assist with minor duties such as tidying waiting areas or ensuring supply levels are maintained.
- Communicate effectively with medical staff, patients, and visitors.
- Respond to emergency calls and urgent transport requests promptly and professionally.
- Maintain strict confidentiality regarding patient information.
Required Skills
- Excellent communication and interpersonal skills, with a particular ability to interact kindly and patiently with children and their families.
- A compassionate and empathetic approach to patient care.
- Strong sense of responsibility and reliability.
- Ability to follow instructions accurately and work effectively within a team.
- Good physical stamina for frequent walking, pushing, and lifting.
- Basic understanding of hygiene and safety protocols.
- A positive attitude and willingness to learn.
Preferred Qualifications
- Previous experience in a healthcare or customer service environment.
- First Aid certification.
- Knowledge of hospital layout and procedures.
- Proficiency in basic English reading, writing, and speaking.
Perks & Benefits
- Competitive hourly wage.
- Comprehensive training and professional development opportunities.
- DBS check paid for by the Trust.
- NHS pension scheme.
- Generous annual leave allowance.
- Access to staff discounts and wellbeing programs.
- Supportive and collaborative team environment.
- Opportunities for career progression within the NHS.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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