About the Company
Marks & Spencer is a leading British retailer with a rich heritage and a strong commitment to quality, value, and exceptional customer service. We offer a diverse range of products, from clothing and homeware to premium food. Join our team and be part of a company that values its people and strives for excellence.
Job Description
Are you looking for a rewarding part-time opportunity where you can learn and grow? Marks & Spencer in Oxford is seeking enthusiastic and customer-focused individuals to join our team as a Retail Sales Associate. No prior experience is required – we believe in nurturing talent and providing comprehensive training to help you succeed. If you have a passion for people and a desire to deliver outstanding service, we encourage you to apply. This role is perfect for those seeking flexibility and a supportive work environment.
Key Responsibilities
- Greet and assist customers with a friendly and approachable demeanor.
- Provide excellent customer service by understanding needs and recommending suitable products.
- Process transactions accurately and efficiently using POS systems.
- Maintain a tidy and appealing sales floor, including merchandising and stock replenishment.
- Handle customer inquiries and resolve issues professionally.
- Adhere to company policies and procedures, including health and safety guidelines.
- Collaborate with team members to achieve sales targets and store goals.
Required Skills
- Excellent communication and interpersonal skills.
- A positive attitude and willingness to learn.
- Strong customer service orientation.
- Ability to work effectively in a fast-paced retail environment.
- Reliability and punctuality.
- Basic numeracy skills for handling transactions.
Preferred Qualifications
- Previous experience in a customer-facing role (not strictly required, but a bonus).
- A genuine interest in retail and fashion/food products.
- Ability to speak multiple languages (useful in a tourist city like Oxford).
Perks & Benefits
- Comprehensive training and development programs.
- Employee discount on M&S products.
- Flexible working hours to support work-life balance.
- Opportunities for career progression within a large retail company.
- A supportive and inclusive team environment.
- Pension scheme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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