About the Company
Teleperformance is a global leader in digitally integrated business services, connecting the biggest and most respected brands in the world with their customers. We are passionate about making our customers’ businesses more efficient, more agile, and more valuable. With a strong commitment to innovation and employee well-being, we foster a dynamic and supportive environment where talent thrives. Our legal tech division is rapidly expanding, focusing on cutting-edge solutions to legal support.
Job Description
We are seeking a dedicated and detail-oriented Legal Inquiry Evaluator to join our remote team, focusing on the intersection of legal support and technological solutions. This role is crucial for ensuring the accurate and efficient processing of legal inquiries, leveraging various legal tech tools and platforms. The successful candidate will be responsible for reviewing, analyzing, and responding to a diverse range of legal requests, ensuring compliance with established protocols and legal standards. This is a unique opportunity to contribute to a growing area within Teleperformance, working from the comfort of your home.
Key Responsibilities
- Review and analyze incoming legal inquiries, documents, and data with meticulous attention to detail.
- Utilize legal tech platforms and internal tools to research, evaluate, and categorize legal information.
- Formulate clear, concise, and compliant responses to legal inquiries based on established guidelines.
- Collaborate with internal teams and external stakeholders to clarify complex legal requests.
- Maintain strict confidentiality and adhere to data privacy regulations (e.g., GDPR, CCPA).
- Identify potential issues or discrepancies in legal documentation and escalate as appropriate.
- Participate in ongoing training and professional development related to legal tech trends and compliance.
- Contribute to the continuous improvement of processes and tools for legal inquiry management.
Required Skills
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication abilities.
- Proficiency in using digital tools and comfortable with new technologies.
- High level of attention to detail and accuracy.
- Ability to work independently and manage time effectively in a remote environment.
- Demonstrated commitment to confidentiality and data security.
- Basic understanding of legal terminology and concepts.
Preferred Qualifications
- Experience in a legal support role, paralegal work, or similar.
- Familiarity with legal tech software or platforms.
- Associate's or Bachelor's degree in Legal Studies, Criminal Justice, or related field.
- Previous experience working in a remote capacity.
Perks & Benefits
- Competitive hourly wage with performance incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- Work-from-home flexibility.
- Employee assistance program.
- Access to cutting-edge legal tech tools and training.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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