About the Company
TELUS International AI is a global leader in providing AI data solutions and services. We partner with the world’s most innovative companies to enhance their products and services through high-quality data annotation, content moderation, and user experience insights. Our diverse global workforce contributes to cutting-edge projects that shape the future of technology and entertainment.
Job Description
Are you passionate about movies, TV shows, and digital content? Do you have a keen eye for detail and a knack for providing constructive feedback? We are seeking a dedicated Netflix Feedback Assistant to join our remote team. In this role, you will play a crucial part in improving the user experience and content quality for one of the world’s leading entertainment platforms. This is an entirely remote position, offering flexibility and the opportunity to impact millions of users from the comfort of your home.
Key Responsibilities
- Watch and evaluate a variety of Netflix content, including movies, TV series, and documentaries.
- Provide detailed, objective, and constructive feedback on content quality, relevance, and user interface elements.
- Participate in remote surveys, questionnaires, and occasional virtual focus groups related to Netflix products and services.
- Identify and report potential issues, bugs, or areas for improvement within the Netflix platform.
- Adhere strictly to project guidelines, quality standards, and deadlines.
- Maintain confidentiality regarding all proprietary information and content viewed.
- Collaborate effectively with project managers and team members through online communication tools.
Required Skills
- Excellent written and verbal communication skills in English.
- Strong observational skills and meticulous attention to detail.
- Ability to articulate opinions clearly, concisely, and constructively.
- Proficiency with online survey tools and remote collaboration platforms.
- Reliable high-speed internet connection and a quiet, distraction-free home workspace.
- Passion for entertainment content and a deep understanding of user experience principles.
- Self-motivated and able to work independently in a remote environment.
Preferred Qualifications
- Previous experience in user testing, content review, market research, or data annotation.
- Familiarity with the Netflix platform, its features, and content library.
- Experience working in a remote or distributed team setting.
- Knowledge of current trends in digital media and streaming services.
Perks & Benefits
- 100% remote work flexibility, allowing you to work from anywhere in the US.
- Opportunity to influence the development and quality of a leading global entertainment platform.
- Access to diverse and exciting content as part of your role.
- Supportive virtual team environment and comprehensive onboarding.
- Competitive hourly compensation.
- Professional development opportunities in the growing field of user experience and content evaluation.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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