About the Company
Nestled in the historic Summerville district of Augusta, Georgia, The Partridge Inn, Curio Collection by Hilton, is a legendary hotel renowned for its charming Southern hospitality, elegant ambiance, and vibrant social scene. A cornerstone of Augusta’s high society and a frequent host to prestigious events, we pride ourselves on delivering an unparalleled guest experience. Join our dedicated team and become part of a legacy of excellence.
Job Description
We are seeking an enthusiastic and professional Cloakroom Attendant to join our dynamic team, primarily for evening shifts, catering to our high-social scene events and discerning guests. This role is crucial in creating a seamless and sophisticated experience from the moment guests arrive, ensuring the secure and efficient handling of personal belongings. If you thrive in a bustling, high-energy environment and possess exceptional organizational skills and a keen eye for detail, we invite you to contribute to our hotel’s esteemed reputation.
Key Responsibilities
- Warmly greet guests upon arrival and assist with the check-in and check-out of coats, bags, and other personal items.
- Maintain a highly organized and secure cloakroom area, ensuring efficient retrieval of items.
- Accurately tag and record all items received, preventing misplacement or loss.
- Provide attentive and personalized service, anticipating guest needs and offering assistance.
- Handle guest inquiries and requests with professionalism and discretion.
- Maintain cleanliness and order within the cloakroom space.
- Adhere to all hotel security and safety procedures.
- Collaborate effectively with other hotel staff to ensure a smooth guest experience during events.
Required Skills
- Excellent customer service and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Reliable, punctual, and able to work evening and weekend shifts.
- Professional demeanor and appearance.
- Basic computer proficiency for tracking systems.
Preferred Qualifications
- Previous experience in a hospitality or customer-facing role.
- Familiarity with luxury hotel environments or high-end event venues.
- Ability to lift and carry items weighing up to 20 lbs.
- Knowledge of multiple languages is a plus.
Perks & Benefits
- Competitive hourly wage.
- Opportunities for advancement within the Hilton brand.
- Employee discounts on hotel stays and dining.
- Positive and supportive work environment.
- Exposure to high-profile events and guests.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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