About the Company
Merkle, a leading data-driven customer experience management company, specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. We are a part of Dentsu International and are proud to be at the forefront of digital transformation.
Job Description
Are you eager to launch your career in digital analytics? Merkle is seeking a motivated and enthusiastic Google Analytics Support Junior to join our dynamic team in Brighton. This entry-level position is perfect for individuals with little to no prior experience in Google Analytics, as comprehensive training will be provided. You will play a crucial role in supporting our clients and internal teams with various Google Analytics related tasks, helping to ensure data accuracy and effective tracking implementation. If you have a passion for technology, data, and problem-solving, and are keen to learn from industry experts, this is an incredible opportunity to develop valuable skills and grow within a global leader.
Key Responsibilities
- Provide first-line support for Google Analytics-related queries from clients and internal teams.
- Assist with the implementation and configuration of Google Analytics properties and views.
- Perform routine data quality checks and identify potential tracking issues.
- Help troubleshoot Google Analytics tracking code implementations.
- Support the creation of basic Google Analytics reports and dashboards.
- Collaborate with senior analysts and developers to resolve complex technical issues.
- Participate in training sessions and continuously expand your knowledge of Google Analytics and related tools.
- Document solutions, processes, and common issues to build a comprehensive knowledge base.
Required Skills
- Strong desire to learn and develop a career in digital analytics.
- Excellent problem-solving abilities and attention to detail.
- Good communication skills, both written and verbal.
- Proficiency with basic computer applications (e.g., Microsoft Office Suite).
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Basic understanding of web technologies (HTML, CSS, JavaScript).
- Any prior experience in a customer support or helpdesk role.
- Familiarity with marketing concepts or digital advertising platforms.
- A degree or equivalent experience in a related field (e.g., Business, Marketing, IT).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive training and mentorship program.
- 25 days annual leave plus bank holidays.
- Private medical insurance.
- Pension scheme.
- Cycle to Work scheme.
- Employee assistance program.
- Vibrant office environment in central Brighton.
- Opportunities for career advancement within a global company.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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