About the Company
UPS is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficiently. With a rich history of innovation, UPS leverages cutting-edge technology to optimize its vast network, enhance customer experience, and drive sustainable growth. Join our team and be part of a company that connects the world through intelligent logistics.
Job Description
We are seeking a highly motivated and detail-oriented Junior Business Analyst to join our Logistics Technology team. This entry-level role is perfect for a passionate individual looking to kickstart their career in a dynamic environment, focusing on the technological aspects of global logistics within UPS. You will support the analysis, design, and implementation of innovative technology solutions that enhance our operational efficiency, customer service, and overall logistics capabilities. This position offers a unique opportunity to work with real-world data, contribute to critical projects, and grow your analytical and technical skills in a supportive, fast-paced setting.
Key Responsibilities
- Assist senior business analysts in gathering, documenting, and analyzing business requirements for new and existing logistics technology projects.
- Conduct data analysis to identify trends, pain points, and opportunities for process improvement within UPS's logistics operations.
- Support the creation of functional specifications, user stories, and use cases for technology development.
- Collaborate with cross-functional teams, including IT, operations, and product management, to ensure alignment on project goals and deliverables.
- Participate in testing and quality assurance activities for new software features and system enhancements.
- Prepare reports, presentations, and dashboards to communicate findings and recommendations to stakeholders.
- Contribute to the continuous improvement of business analysis processes and methodologies.
Required Skills
- Bachelor's degree in Business Administration, Information Systems, Logistics, Supply Chain Management, or a related field.
- Strong analytical and problem-solving skills with an attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent written and verbal communication skills.
- Ability to work effectively in a team-oriented environment.
- Foundational understanding of data analysis concepts.
Preferred Qualifications
- Prior internship or project experience in business analysis, logistics, or technology.
- Familiarity with data visualization tools (e.g., Tableau, Power BI).
- Basic knowledge of SQL or other database query languages.
- Understanding of agile methodologies (Scrum, Kanban).
- Experience with process mapping or workflow design tools.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Tuition reimbursement program for continued education.
- Employee assistance program and wellness initiatives.
- Opportunities for professional development and career growth.
- Inclusive and diverse work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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