About the Company
Calm is the leading global health and wellness brand with the world’s #1 app for sleep, meditation and relaxation. We’re on a mission to make the world a happier and healthier place, helping millions of people worldwide improve their mindfulness and wellbeing. Join our innovative team as we continue to push the boundaries of mental wellness technology.
Job Description
We are seeking a meticulous and detail-oriented Meditation App Chatbot Validator to join our remote team. In this critical role, you will be responsible for rigorously testing and validating the responses and functionalities of our AI-powered meditation chatbots. Your work will ensure that our chatbot interactions are accurate, empathetic, aligned with mindfulness principles, and provide a seamless and beneficial experience for our users. This is a 100% remote position, offering the flexibility to work from anywhere in the UK.
Key Responsibilities
- Rigorously evaluate chatbot conversational flows and responses for accuracy, relevance, and adherence to meditation and mindfulness best practices.
- Verify that chatbot content aligns with Calm's brand voice, tone, and ethical guidelines.
- Identify and document any bugs, inconsistencies, errors, or inappropriate language within chatbot interactions.
- Provide clear, constructive feedback and actionable insights to our AI development and content teams for continuous improvement.
- Participate in the testing of new chatbot features, content, and language models.
- Contribute to the development and refinement of validation protocols and quality assurance standards.
- Stay informed about advancements in AI, natural language processing, and the field of digital wellness.
Required Skills
- Strong understanding and personal practice of meditation and mindfulness.
- Exceptional attention to detail and a methodical approach to task completion.
- Excellent written and verbal communication skills in English.
- Proficiency in identifying nuances in language and tone.
- Ability to work independently and manage time effectively in a remote environment.
- Basic familiarity with AI/chatbot technologies and their application.
Preferred Qualifications
- Previous experience in content validation, quality assurance, or user testing.
- Background in psychology, cognitive science, linguistics, or a related wellness field.
- Familiarity with the Calm app or other meditation and wellness platforms.
- Experience working with JIRA or similar bug tracking systems.
Perks & Benefits
- Fully remote work model with flexible hours.
- Comprehensive health and wellness benefits.
- Generous paid time off and holiday schedule.
- Professional development opportunities and growth paths.
- Access to Calm Premium subscription for you and your family.
- A supportive and mission-driven company culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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