About the Company
West Hertfordshire Hospitals NHS Trust provides acute healthcare services to a population of over half a million people across Hertfordshire and beyond. We operate from three main hospitals: Watford General Hospital, St Albans City Hospital, and Hemel Hempstead Hospital. Our dedicated teams are committed to delivering high-quality, compassionate care, putting patients at the heart of everything we do. Joining us means becoming part of a supportive community focused on improving health outcomes and fostering a positive environment for both staff and patients.
Job Description
We are seeking dedicated and compassionate Hospital Porters to join our team across West Hertfordshire, with an immediate need in Watford. As a Hospital Porter, you will be a vital part of our hospital’s operations, ensuring the smooth and efficient transport of patients, equipment, samples, and supplies throughout the facility. This role requires physical stamina, excellent communication skills, and a strong commitment to patient safety and comfort. You will interact with patients, visitors, and staff from various departments, playing a crucial role in the day-to-day running of our busy hospital environment. If you are reliable, empathetic, and ready to make a direct impact on patient care, we encourage you to apply.
Key Responsibilities
- Transporting patients safely and comfortably between wards, departments, and reception areas, using wheelchairs, beds, or trolleys.
- Moving medical equipment, supplies, specimens, and pharmacy items to their designated locations.
- Assisting with the transfer of deceased patients to the mortuary, showing respect and dignity.
- Responding promptly to calls and requests for portering services from various departments.
- Ensuring all equipment used for transport is clean, well-maintained, and ready for use.
- Adhering to health and safety regulations, infection control procedures, and manual handling guidelines.
- Providing assistance and directions to patients and visitors as needed.
- Maintaining a professional and courteous demeanor at all times.
Required Skills
- Good physical fitness and stamina to handle repetitive lifting, pushing, and walking throughout shifts.
- Excellent communication and interpersonal skills to interact effectively with patients, staff, and visitors.
- Ability to follow instructions accurately and work independently as well as part of a team.
- A strong sense of responsibility and reliability.
- Empathy and a compassionate approach towards patients, especially those who may be distressed or vulnerable.
- Basic understanding of health and safety procedures.
Preferred Qualifications
- Previous experience in a healthcare or customer service environment.
- Knowledge of hospital layout and procedures.
- Basic IT skills for using hospital communication systems.
Perks & Benefits
- Competitive hourly wage with unsocial hours enhancements.
- Generous NHS pension scheme.
- Minimum 27 days annual leave plus bank holidays (pro-rata for part-time staff).
- Access to comprehensive training and development opportunities.
- Employee assistance programme for health and wellbeing support.
- NHS staff discounts and benefits programme.
- Supportive and collaborative team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
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Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.westfordtrust.com.
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