About the Company
Silver Cross Hospital is an independent, not-for-profit health care provider serving Will County and the southwest suburbs since 1895. With a focus on patient-centered care, advanced technology, and a healing environment, we offer a comprehensive range of services including emergency care, cancer treatment, heart care, and women’s health. Our commitment to excellence is reflected in our compassionate staff and our state-of-the-art facilities, all designed to provide the best possible outcomes for our community.
Job Description
We are seeking a dedicated and organized Medical Center Administrator to join our team in Joliet, Illinois. This full-time, on-site role is crucial for ensuring the smooth operation of our medical center’s administrative functions. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support to medical staff. This position offers a comprehensive benefits package, including health benefits, and is an excellent opportunity for an individual looking to contribute to a leading healthcare institution.
Key Responsibilities
- Manage patient scheduling, registration, and appointment confirmations.
- Maintain accurate patient records, ensuring confidentiality and compliance with HIPAA regulations.
- Process patient admissions and discharges efficiently.
- Handle incoming calls, direct inquiries, and manage correspondence.
- Assist with billing and insurance verification processes.
- Prepare and maintain administrative reports and documents.
- Order and manage office supplies, ensuring adequate stock levels.
- Provide general administrative support to medical staff and other departments as needed.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize in a fast-paced environment.
- Exceptional customer service and interpersonal skills.
- Ability to maintain strict confidentiality.
Preferred Qualifications
- Previous administrative experience in a healthcare setting.
- Familiarity with medical terminology and healthcare systems (e.g., EMR/EHR).
- Associate's or Bachelor's degree in healthcare administration or related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- 401(k) retirement plan with company match.
- Life insurance and disability coverage.
- Employee assistance program (EAP).
- Opportunities for professional development and continuing education.
- Access to wellness programs and on-site amenities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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