About the Company
Penn Medicine is a leading academic medical center dedicated to patient care, education, and research. With a rich history of medical innovation, we strive to deliver the highest quality healthcare, advance medical science, and train the next generation of healthcare leaders. We foster an inclusive environment where every team member contributes to our mission.
Job Description
We are seeking a dedicated and compassionate Senior Support Aide to join our team in University City. This role is crucial in providing essential assistance to our patients and staff, ensuring a smooth and supportive environment. The ideal candidate will be highly organized, possess excellent communication skills, and be committed to upholding the highest standards of care. This position primarily involves administrative and patient interaction tasks, and does not require heavy lifting.
Key Responsibilities
- Provide administrative support to nurses and medical staff, including scheduling appointments and managing patient records.
- Assist patients with non-medical needs, such as wayfinding, meal distribution, and comfort measures.
- Maintain a clean and organized work environment, ensuring supplies are readily available.
- Facilitate communication between patients, families, and medical professionals.
- Respond to patient calls and requests promptly and courteously.
- Adhere to all health and safety regulations and hospital policies.
Required Skills
- Strong interpersonal and communication skills.
- Excellent organizational and time management abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to work effectively in a fast-paced healthcare environment.
- Demonstrated empathy and compassion towards patients.
Preferred Qualifications
- Previous experience in a healthcare setting or customer service role.
- High school diploma or GED equivalent.
- Certification in CPR or First Aid.
- Familiarity with medical terminology.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Retirement savings plan with company match.
- Tuition reimbursement and professional development opportunities.
- Employee wellness programs.
- On-site dining and fitness facilities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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